Shipping policy

At Kylie The Label, we are committed to providing reliable shipping services to customers across the United States. Please review the information below to understand how orders are processed and delivered.

1. General Shipping Information

Kylie The Label currently ships to customers within the United States.

Shipping availability and delivery times may vary depending on destination, carrier availability, and order volume.

2. Order Processing Time

Orders are typically processed within 1–3 business days, Monday through Friday, excluding weekends and public holidays.

Processing times may be extended during periods of high order volume or unforeseen operational delays. Customers will be notified if processing delays occur.

3. Shipping Rates

Free Shipping
We offer free standard shipping on all orders shipped within the United States. No minimum purchase is required.

4. Estimated Delivery Time

Estimated delivery times include both processing and transit time.

  • Processing Time: 1–3 business days (Monday–Friday)
  • Transit Time: 4–9 business days (Monday–Friday)
  • Total Estimated Delivery Time: 5–12 business days

Order Cutoff Time: 6:00 PM (EST)
Time Zone: Eastern Standard Time (EST, GMT-05:00)

Delivery times are estimates and may be affected by carrier delays, customs clearance (if applicable), weather conditions, or other factors outside our control.

5. Shipping Restrictions

Kylie The Label does not ship to:

  • PO Box addresses
  • Military addresses (APO/FPO/DPO)

Certain items may be subject to shipping restrictions based on carrier policies or applicable United States regulations.

6. Failed Delivery or Returned Packages

If a delivery attempt is unsuccessful due to incorrect address information, refusal of delivery, or other delivery issues, the package may be returned.

If this occurs, we will contact the customer to arrange a reshipment. Additional shipping costs may apply depending on the circumstances.

7. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us as soon as possible at:

Email: info@kyliethelabel.com

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

8. Shipping Policy Updates

Kylie The Label may update this Shipping Policy periodically to reflect operational changes or to remain compliant with Google Shopping and advertising requirements.

The most current version of this policy will always be available on this page.

Last updated: May 11, 2026

9. Contact Information

Store Name: Kylie The Label

Company Name: Strivon Global LLC

Company Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States

Company Number: 2025-001774852

Email: info@kyliethelabel.com

Phone: +1 (307) 381 9791

Customer Support Hours:
Monday – Friday: 09:00 – 17:00 (EST)
Weekends: 11:00 – 16:00 (EST)