Frequently Asked Questions

Once your order is placed, you’ll receive a confirmation email within a few minutes. If you don’t see it, please check your spam or promotions folder. Still missing? Contact us with your order number and name and we’ll resend the confirmation email.

Orders are processed within 1–3 business days. Transit time is 4–9 business days, giving an estimated total delivery time of5–12 business daysfrom the order date. All timeframes are in Eastern Standard Time (EST / GMT-5:00).

We offer free shipping on orders over $100 — automatically applied at checkout.

Orders under $100 will have a standard shipping fee added at checkout.

At this time, we only ship within the United States and do not offer international shipping.

Once your order has shipped, you will receive a confirmation email with your tracking number so you can monitor your delivery. You can also track your shipment anytime via our Track Your Order page.

See our full Shipping Policy for detailed information.

Please send an email to info@kyliethelabel.com as soon as possible with your order number. We’ll check if your order hasn’t been processed yet and cancel it if possible.

You can request a return within 30 days after delivery. For full details, please visit our Return Policy page.