FAQs
Ordering
What size should I buy?
If you're not quite sure which size is right for you, refer to our size guides. They're located underneath the available sizes for each of our products.
Can I cancel my order?
We completely get it, we change our minds too! While we truly wish we could help with every situation, orders begin processing quickly after they are placed, which means changes or cancellations may not always be possible.
If you do need help with your order, we recommend reaching out as soon as possible after placing it, as adjustments are only possible before dispatch.
Should the item(s) not work out, you are always welcome to exchange for a preferred style or return the item for a refund.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the delivery status of your package. You can also use our Track Your Order Page.
Shipping, Returns & Exchanges
What are your delivery costs?
We offer free delivery on all orders across the United States.
Do you ship overseas?
No, we only ship within the United States.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. See more in our Shipping Policy.
What is your return policy?
You have 30 days from the receipt of your order to return an item if you are not satisfied. Returned items must meet all the conditions listed in our Return & Refund Policy.
As we aim to process orders as fast as possible, you must request any changes or cancellations before dispatch. After this timeframe, orders are automatically processed in our system and requests after this time will be denied.
Refunds are issued to your original payment method. Store credit is also available on request. See more in our Return & Refund Policy.
Do you ship to PO Boxes or military addresses?
We do not currently ship to PO Boxes or APO/FPO/DPO addresses.
Get in touch
Have questions about your order, or a general inquiry?